The mandate of the College is to protect the public by governing the profession in accordance with the Health Professions Act. In doing so, the College ensures that the public receives safe and ethical naturopathic medical care from competent naturopathic doctors.
When the College receives a written complaint, the Complaints Director reviews it and considers if it is within the College’s mandate to resolve. If it is within The College’s mandate, the Complaints Director then determines the best way to proceed based on options outlined in the Health Professions Act, including Direct Resolution, Resolution with Consent, Investigation and Dismissal.
How to File a Complaint
To file a formal complaint, you must complete the following form:
Please note that the College is unable to receive complaints over the phone, by email, or by fax, as original signatures are required.
Your completed form can be delivered to: